Learn to listen
Listening may seem easy but switching from passive to active listening is a challenge for most of us. You’ve probably been to thousands of meetings or presentations that felt like a waste of time because you were unable to pay attention. Being a conscious listener means being a better manager and colleague, a better changemaker and social innovator. In order to make actual use of what you hear it’s crucial to know what you’re looking for. Seperating all the elements of the message, like the context, emotional aspect, tone of voice, speed or body language, allows you to analyse them as seperate sources of information about the speaker. Employees or clients may talk about topics that are actually masking their real needs and expectations. Do you actually know how to learn to listen?
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